Galleon (Windows) doesn't work with media files stored on a network share

The Galleon service does not run under your user account. The Galleon service will not be able to see any mapped drives you may have. You can change the user that Galleon uses to run under (go to Control Panel/Administrative Tools/Services, then change the "log on as" properites). The preferred way of referring to network shares are: \\pc\share

After running the installation wizard, TiVo does not show the Galleon menu options

It all depends on how your network is configured to allow the protocol from Galleon to get to your TiVo. Try to ping your TiVo from your computer. If that doesn't work then you have a network or firewall problem. Make sure if you have XP that the built-in firewall (or any firewall such as Zone Alarm) isn't blocking traffic on your LAN. You can explicitly configure your IP Address using the server option in the Galleon configuration GUI. Consult the TiVo support on networking issues.

XP service pack 2 firewall

The internal firewall blocks Galleon from working. There is no notification of any sort, despite the box being checked that asked for notification. Created an exception for TCP port 7288.

Which ports does Galleon use?

Galleon needs access to the following ports for it to work
  • 1099 (TCP): Used for Java RMI for letting the configuration GUI talk to the server.
  • 7288 (TCP: Used for accessing the applications on the local network.
  • 5353 (UDP): Used for multicast DNS (Rendevouz) protocol.
  • 1527 (TCP): Used by the embedded database.
  • 2190 (TCP,UDP): Used by the HMO protocol for ToGo Back.
  • 8081 (TCP): Used by the HMO protocol for ToGo Back.

 

 

 

 

 

The firewall on your PC needs to be configured to allow traffic on these ports. If you do not have a firewall on you PC, then you do not have to configure anything for

these portst to work. If these ports are not available, Galleon will attempt to use the next available port. You should not have to configure your router for these ports, since that would pose a security risk.

Additional information